• Full Time
  • Appleton, WI
  • Salary: $15.00 / hr.
Job ID: 139251


Are you a Claims / Customer Service Representative who is self-motivated and has excellent problem solving skills? Are you a Claims / Customer Service Representative who enjoys assisting people over the phone?

Our client specializes in affordable, fully customized plans. They aim to create a positive client experience.


As a Claims / Customer Service Representative, you will talk to Providers about the status of medical/dental claims, benefit interpretations and authorizations.

  • Utilize necessary resources and navigate systems to verify eligibility and provide verification of benefits.
  • Assist Providers in getting set up and utilizing the provider portal


  • Call center experience is ideal
  • Would consider someone with any kind of office support experience
  • Must have the aptitude and interest to learn the medical part of the role
  • Any health/dental insurance experience is preferred
  • Experience with the medical terminology, coding or claims processing is preferred
  • Computer savvy with the ability to learn new programs/software quickly
  • MSWD and Excel skills
  • Self-starter and self-directed
  • Professional and positive attitude
  • Must have excellent phone customer service skills
  • Strong organizational, problem solving and decision making skills
  • Strong verbal/written communication skills
  • Excellent work ethic


  • Fast-paced environment
  • Opportunity to work for a growing company
  • Room for advancement
  • Health insurance
  • Dental insurance
  • Life insurance
  • 401(k)


Hours: Monday – Thursday 8:00am – 5:00pm and Fridays 8:00am – 4:00pm

Length: Temporary to Hire

Pay for the Claims / Customer Service Representative: $15.00 / hr. (with the possibility of a .50 increase at rollover)

Location: Appleton, WI

Job ID: 139251

Job descriptions may not include every responsibility or qualification of the position.

Cadre is an Equal Opportunity Employer.

To learn more about Cadre and to view hundreds of immediate openings, please visit our website at www.cadreservices.com.