Are you a Customer Account Specialist who enjoys assisting people over the phone? Are you a Customer Account Specialist who is looking for a foot in the door with a growing and well-known company?
Our client is passionate about employee development and success. Continuously growing nationally and internationally, they know the value of giving back to the community through volunteerism, donations, and scholarships. They strive to make a difference in the world.
WHAT YOU WILL BE DOING:
As a Customer Account Specialist, you will be the central point of contact between external customers and the organization.
- Assist customers calling in with questions, issues on orders, graphics issues, ship dates, and quality concerns
- Enter all information into the system
- Follow standard processes to manage inventory programs
- Provide information to customers as requested
- Identify and communicate individual continuous improvement opportunities
WHAT YOU NEED:
- Must have over the phone customer service experience where you had to multitask and work with multiple systems
- Manufacturing industry experience is a huge plus
- Associate or Bachelor’s degree is a plus
- Computer savvy with the ability to catch onto new systems quickly
- Basic skillset in MSWD and Excel
- Any Outlook experience is a plus
- Any ERP or SAP experience is a plus
- Strong and accurate typing skills
- Must be comfortable typing and talking with customers simultaneously
- Self-starter and quick learner
- Excellent customer service skills and phone etiquette
- Strong decision making skills
- Extremely strong attention to detail and accuracy in a fast-paced environment
- Must adapt well to change and be flexible
- Strong verbal/written communication skills
WHAT YOU GET:
- Foot in the door with a well-known company
- Company that gives back to the community
- Continuously growing
- Health insurance
- Dental insurance
- Disability insurance
- Paid holidays
- Paid vacation
- Scholarship programs
Hours: Full-time hours between 8:00am – 5:00pm
Length: Temporary to Hire
Pay for the Customer Account Specialist position: $14.00 – $16.00 / hr. – based on experience
Location: Oshkosh, WI
Job ID: 138916
Job descriptions may not include every responsibility or qualification of the position.
Cadre is an Equal Opportunity Employer.
To learn more about Cadre and to view hundreds of immediate openings, please visit our website at www.cadreservices.com.