Are you a Customer Service / Member Contact Center Specialist who is looking for an opportunity within a growing financial institution? Are you a Customer Service / Member Contact Center Specialist who has excellent problem solving skills?
Our client has been providing financial services for over 90 years. They are looking to hire individuals eager about starting a new career with a growing company.
WHAT YOU WILL BE DOING:
As a Customer Service / Member Contact Center Specialist , you will answer phone calls approximately 75-100 calls per day assisting members with account inquiries.
- Account maintenance, identify member needs, suggest services that might benefit the member
- Assist potential members with their questions
- Help with more technical calls
- Any other projects, verifications, research of calls, etc.
WHAT YOU NEED:
- Customer or call center experience
- Financial industry experience is a plus
- Any experience doing your own banking online is a plus
- Will train on the technical aspects
- Computer literate with the ability to navigate in and out of many different screens using 2 monitors while on the phone
- MSWD and Excel skills
- Excellent problem solving skills over the phone
- Ability work in a fast-paced environment while working on 2 monitors using multiple screens
WHAT YOU GET:
- Growing and stable organization
- Organization that is very involved in giving back to the community
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- 401(k) / pension
- Paid holidays
- Paid vacation
Hours: Full and part time opportunities – contact us for details
Length: Temporary to Hire
Pay for the Customer Service / Member Contact Center Specialist position: Based on experience, contact us for details.
Location: Appleton, WI
Job ID: 140678
Job descriptions may not include every responsibility or qualification of the position.
Cadre is an Equal Opportunity Employer.
To learn more about Cadre and to view hundreds of immediate openings, please visit our website at www.cadreservices.com.