Are you a Customer Service / Freight Coordinator who lives in the Fox Valley, WI area? Are you a Customer Service / Freight Coordinator who is looking for an opportunity with a company that offers great benefits?
Our client is an award-winning company with a reputation for integrity and concierge-level service. They seek to hire creative individuals capable of working both independently and collaboratively.
WHAT YOU WILL BE DOING:
As a Customer Service / Freight Coordinator, you will coordinate freight disputes between customers, suppliers and UPS.
- Research problem freight charges and unbilled
- Identify and present freight process improvements
- Work with internal teams and external vendors to execute processes
- Escalate problem freight charges per process
- Assist customers with both LTL and standard freight quotes
- Assist the transactional team
WHAT YOU NEED:
- 2-3+ years of customer service experience within an office type setting
- Business to business experience is preferred
- Previous freight experience is preferred
- Associate’s degree is highly preferred
- Computer savvy with the ability to learn new programs/software quickly
- Basic/intermediate skillset in Excel
- Knowledge of how to work with formulas and macros is preferred
- Strong and accurate data entry skills
- Someone that has worked in Google Suite, Gmail, Google Drive, Sheets, etc.
- Self-motivated and driven
- Strong problem solving skills
- Strong organizational, multitasking and prioritizing skills
- Excellent communication skills
- Ability to work well independently with minimal direction
- Team player
- Must live in or near Appleton, WI
WHAT YOU GET:
- Excellent opportunity to learn a new industry
- Wonderful team
- Lots of growth within the company
- Company is in a fun-eventful downtown area
- Free parking
- Free fitness facility to use
- Health insurance
- Dental insurance
- Vision insurance
- Disability insurance
- Retirement plan option
- Paid vacation
- Paid holidays
Hours: 9:00am – 6:00pm is the preferred schedule but must work 8 hours between 7:00am – 6:00pm
Length: Temporary to Hire
Pay for the Customer Service / Freight Coordinator position: $16.00 – $19.00 / hr. – based on experience
Location: Appleton, WI – THIS POSITION WILL START OUT REMOTE BUT WILL EVENTUALLY GO TO A HYBRID SCHEDULE DOWN THE ROAD, MUST LIVE IN OR NEAR APPLETON, WI, CONTACT US FOR ADDITIONAL DETAILS
Job ID: 139078
Job descriptions may not include every responsibility or qualification of the position.
Cadre is an Equal Opportunity Employer.
To learn more about Cadre and to view hundreds of immediate openings, please visit our website at www.cadreservices.com.