• Full Time
  • De Pere, WI
  • This position has been filled
  • Salary: $13.00 - $18.00 / hr. – based on experience
Job ID: 139725

Cadre

Are you a Customer Service Representative who has excellent customer service skills? Are you a Customer Service Representative who is looking for a career with a company who offers great benefits?

Our client specializes in mailing, printing and fulfillment services.

WHAT YOU WILL BE DOING:

As a Customer Service Representative, you will be taking inbound calls from customers who want to place an order or have questions about their order.

  • Put the work orders into the computer system
  • Majority of the time will be managing the projects from start to finish to make sure the customer order is complete
  • Keep in touch with the customer regarding any order updates, etc.
  • Any other duties as assigned

WHAT YOU NEED:

  • 1+ years of over the phone customer service experience where you worked with customers from start to finish is highly preferred
  • Would consider someone with 1-2+ years of retail experience
  • Any printing or mailing industry experience is a huge plus
  • Computer savvy with the ability to learn new software/programs quickly
  • Must be customer focused and have top notch customer service skills
  • Strong prioritizing skills in a fast-paced and always changing environment
  • Ability to work well independently
  • Team player and flexible to take on whatever needs to be done
  • Excellent problem solving skills
  • Career oriented and strong work ethic

WHAT YOU GET:

  • Small family owned business
  • Great internal longevity
  • Health insurance
  • Dental insurance
  • Paid vacation
  • Sick time
  • 401(k)

GENERAL INFORMATION:

Hours: 8:00am – 4:30pm

Length: Temporary to Hire

Pay for the Customer Service Representative position: $13.00 – $18.00 / hr. – based on experience

Location: De Pere, WI

Job ID: 139725

Job descriptions may not include every responsibility or qualification of the position.

Cadre is an Equal Opportunity Employer.