• Full Time
  • Green Bay, WI
  • Salary: Based on experience – contact us for details
Job ID: 140816

Cadre

Are you a Customer Service Representative who enjoys a busy and fast-paced environment? Are you a Customer Service Representative who wants to work in the medical field?

Our client is a well-known healthcare facility that is committed to providing the best care. They offer their employees a comprehensive and competitive benefits package along with a work environment that is team oriented and family friendly.

WHAT YOU WILL BE DOING:

As a Customer Service Representative, you will work the Telehealth department.

  • Answer incoming calls
  • Gather information and answer questions
  • Set appointments
  • Take appointment cancellations and reschedules
  • May handle medical triage calls
  • Answer after hour calls for clinics
  • Documentation of calls

WHAT YOU NEED:

  • Customer service, receptionist / administrative experience
  • Comfortable using the phone while also navigating on the computer
  • Medical / healthcare experience and/or an understanding of medical terminology ideal
  • Computer savvy
  • Work well independently in a team focused environment
  • Strong attention to detail
  • Excellent customer service skills both in person and over the phone
  • Able to work in a fast paced environment
  • Good decision making skills
  • Able to handle highly confidential information
  • Reliable

WHAT YOU GET:

  • Well-known company with a great reputation
  • Company that takes care of their employees
  • Company likes to promote from within

GENERAL INFORMATION:

Hours: 5:30am – 2:00pm (and every other weekend – with day offs during the week) – contact us for details

Length: Temporary

Pay for the Customer Service Representative position: Based on experience – contact us for details

Location: Green Bay, WI

Job ID: 140816

Job descriptions may not include every responsibility or qualification of the position.

Cadre is an Equal Opportunity Employer.