• Full Time
  • Oshkosh, WI
  • Salary: Based on experience, contact us for details
Job ID: 139269

Cadre

Are you a Customer Service / Warranty Coordinator I who lives in or near Oshkosh, WI? Are you a Customer Service / Warranty Coordinator I who has strong Excel skills?

Oshkosh Corporation is a global company and a leader in the manufacturing industry. They have a long history in our community driven to provide excellence and innovation.

WHAT YOU WILL BE DOING:

As a Customer Service / Warranty Coordinator I, you will review, create, maintain, and approve warranty claims in the warranty repair database.

  • Identify and resolve repetitive warranty claims
  • Follow-up with customers to schedule a Service Technician to perform warranty repairs on the road
  • Setup all necessary connections for the Service Technicians on the road
  • Develop a list of emergency contacts for all Service Technicians when on the road
  • Any other duties assigned

WHAT YOU NEED:

  • Some type of customer service experience is highly preferred
  • Would consider a fresh graduate who is eager and ready to jump into the role
  • Any type of warranty experience is a plus
  • Basic understanding of vehicle maintenance is a plus
  • Bachelor’s degree is a huge plus
  • Intermediate skillset in Excel
  • Any experience/knowledge with an ERP/ JDE system is a huge plus
  • Must have ability to work in a fast-paced environment where requirements are constantly changing.
  • Must have proven ability to resolve problems efficiently and effectively
  • Ability to work independently, but not afraid to ask questions when needed
  • Excellent interpersonal, written and verbal communication skills
  • Must live within driving distance of Oshkosh, WI

WHAT YOU GET:

  • Opportunity to work for an award-winning and global company
  • Fortune 500 company
  • Company that continually invests in employees through training and education
  • Advancement opportunities
  • Company that fosters teamwork
  • Health insurance

GENERAL INFORMATION:

Hours: 7:30am – 3:30pm

Length: Temporary

Pay for the Customer Service / Warranty Coordinator I position: Based on experience, contact us for details

Location: Oshkosh, WI – POSITION HAS POTENTIAL TO BE REMOTE BUT MUST BE ABLE TO WORK AND COME INSITE WHEN NEEDED – MUST LIVE WITHIN DRIVING DISTANCE OF OSHKOSH, WI

Job ID: 139269

Job descriptions may not include every responsibility or qualification of the position.

Cadre is an Equal Opportunity Employer.

To learn more about Cadre and to view hundreds of immediate openings, please visit our website at www.cadreservices.com.