• Full Time
  • Appleton, WI
  • $21.00 - $25.00 / hr. – based on experience USD / Year
  • This position has been filled
  • Salary: $21.00 - $25.00 / hr. – based on experience
Job ID: 140123

Cadre

Are you a Hybrid – Customer Service Representative who has excellent math and figuring skills? Are you a Hybrid – Customer Service Representative who is looking for an opportunity within a family-oriented and continuously growing company in the Appleton, WI area?

Our client is a manufacturing company and a worldwide provider in their industry. They are an award-winning company that has been in business for over 150 years.

WHAT YOU WILL BE DOING:

As a Customer Service Representative, you will be serving as a first contact for a select account base by responding to their e-mails and voicemails.

  • Review e-mails and take appropriate action
  • Responsible for all quoting, pricing and invoicing
  • Enter incoming orders and verify pricing information
  • Mail acknowledgements, order status reports and recommendations
  • Take releases and make necessary “ship to” changes
  • Reconcile Warehouse inventories and balances
  • Monitor inventories
  • Follow-up on potential damage of product
  • Send periodic ISO review letters
  • Update and route mill name and personnel changes
  • Serve as a primary backup to others within the department

WHAT YOU NEED:

  • Must live in or near Appleton, WI
  • Experience in beginning to end customer service or account management that includes some numbers related work
  • Manufacturing and/or paper industry experience is a huge plus
  • International shipping experience is a plus
  • Must have confidence in your math and figuring skills
  • Computer savvy with the ability to catch onto new software/programs quickly
  • Strong and accurate typing/data entry skills
  • MSWD and Excel skills
  • Any experience/knowledge with PowerPoint, Access and/or JD Edwards is a plus
  • Strong multitasking skills in fast-paced and deadline-driven environment
  • Strong communication skills

WHAT YOU GET:

  • Global company
  • Company prides themselves on quality products
  • Company values their employees
  • Family oriented environment
  • Growth opportunities
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • 401(k)

GENERAL INFORMATION:

Hours: 8:00am – 4:30pm

Length: Temporary to Hire

Pay for the Customer Service Representative position: $21.00 – $25.00 / hr. – based on experience

Location: Appleton, WI – once trained there will be an opportunity to work from home one day per week must live in or near Appleton, WI

Job ID: 140123

Job descriptions may not include every responsibility or qualification of the position.

Cadre is an Equal Opportunity Employer.

To learn more about Cadre and to view hundreds of immediate openings, please visit our website at www.cadreservices.com