• Full Time
  • Appleton, WI
  • This position has been filled
  • Salary: $18.00 - $20.00 / hr. – based on experience
Job ID: 139960

Cadre

Are you a Hybrid – Customer Service Specialist who is looking for an opportunity with a company that offers great benefits? Are you a Hybrid – Customer Service Specialist has strong Excel skills?

Our client is a privately owned company that collaborates with companies worldwide and is one of the largest businesses of its kind in the United States. They are often referred to as experts in their industry and are continually forming new partnerships so they are able to supply their customers with exactly what they need.

WHAT YOU WILL BE DOING:

As a Customer Service Specialist, you will generate and send supplier purchase orders and supplier confirmations for direct ship orders.

  • Maintain distributor order guides with vendor item numbers and maintain distributor sales orders during entire process
  • Process credit and debit requests relating to supplier promotions, quality complaints, billing issues and other situations
  • Provide administrative support to distributors
  • Provide quotes to distributors on currently ordered product, comparable product and new product lines to aid in the increase of sales
  • Initiate sample request processes for assigned distributors, communicate request to suppliers and monitor the entire process by providing distributor feedback to suppliers
  • Complete conference follow-up and document results
  • Obtain and provide product nutritionals, point of sale and product specifications
  • Review and act upon distributor retention reports
  • Attend relevant training and attend relevant VP shows
  • Any other duties as assigned by Director of Member Development and Director of Training and Development
  • Assess possible area of growth with distributors and submit new item requests on their behalf

WHAT YOU NEED:

  • Must live in or near Appleton, WI
  • 1+ years of customer service, data entry, sales, problem solving or account manager type background within an office setting
  • Someone that has worked in a food service industry type company is highly preferred
  • Bachelor or associate degree is preferred
  • Tech savvy and comfortable with new technology and systems
  • MSWD and Excel skills
  • Strong and accurate data entry skills
  • Someone who has used Outlook is ideal
  • Outgoing and friendly
  • Strong organizational skills and detail oriented
  • Must be okay being at a desk all day long and must enjoy doing order entry
  • Must be open to change and not be afraid to ask questions
  • Strong multitasking and prioritizing skills
  • Excellent customer service and communication skills
  • Strong listening skills
  • Must take initiative and have a strong sense of urgency
  • Team player

WHAT YOU GET:

  • Great company culture
  • New remodeled facility
  • Flexible schedule
  • Casual dress code
  • Wellness area
  • Health insurance
  • Dental insurance
  • Paid vacation
  • Paid holidays
  • Bonus plan
  • 401(k)

GENERAL INFORMATION:

Hours: Full-time hours between 8:00am– 5:00pm

Length: Temporary to Hire possibly Direct Hire

Pay for the Customer Service Specialist position: $18.00 – $20.00  / hr. – based on experience

Location: Appleton, WI, hybrid option available after training is done must live in or near Appleton, WI

Job ID: 139960

Job descriptions may not include every responsibility or qualification of the position.

Cadre is an Equal Opportunity Employer.

To learn more about Cadre and to view hundreds of immediate openings, please visit our website at www.cadreservices.com.