Are you a Sales / Customer Service Specialist who has strong Excel skills? Are you a Sales / Customer Service Specialist who is looking for an opportunity in the Greenville, WI area?
Our client’s specialty and passion is supporting educators and administrators. They are committed to providing state-of-the-art services.
WHAT YOU WILL BE DOING:
As a Sales / Customer Service Specialist, you will be working cross functionally between customer care, sales, credit & collections, etc.
- Act as the first line of contact for customers or Sales Representatives inquiries via phone, fax, internet, and/or mail regarding orders, returns, shipments and education products and services
- Develop customer, vendor and product knowledge expertise
- Monitor customer orders, initiate tracers with carriers and authorize returns and/or credits including necessary transportation
- Respond to customers inquires and follow through to completion accurately and within customer timeframes.
- Receive and process phone and electronic orders
- Diffuse difficult customer situations in a professional manner
WHAT YOU NEED:
- Professional customer service or inside sales experience to include data entry and/or keyboarding experience
- Call center experience is a preferred
- Computer savvy with the ability to work with dual monitors, enter a lot of information within multiple screens as well as moving through different programs/systems while talking to customers
- Intermediate skillset in Excel
- Any experience with Oracle is a huge plus
- Strong problem solving skills with the ability to resolve the discrepancies
- Strong organizational and multitasking skills
- Excellent written and verbal communication skills
WHAT YOU GET:
- Make a difference in the lives of many children
- Great environment
- Award-winning company dedicated to their employees’ well-being and commitment to health
- Health insurance
- Dental insurance
- Life insurance
- Paid holidays
- Paid vacation
Hours: Training hours will be 8:00am – 4:30pm and then will be scheduled full-time hours between 7:00am – 6:00pm, contact us for additional details
Length: Temporary to Hire
Pay for the Sales / Customer Service Specialist position: $18.00 – $22.00 / hr. – based on experience
Location: Greenville, WI
Job ID: 139247
Job descriptions may not include every responsibility or qualification of the position.
Cadre is an Equal Opportunity Employer.
To learn more about Cadre and to view hundreds of immediate openings, please visit our website at www.cadreservices.com.